Official Service Agreement for an777 Platform Users
These Terms & Conditions constitute a legally binding agreement between you and an777. By creating an account, accessing our platform, or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety. If you do not agree with any part of these terms, you must not use our services.
Age Restriction: You must be at least 21 years of age and a legal resident of Indonesia to use an777 services. Online gambling is restricted to adults only. We employ strict age verification measures and reserve the right to request identification documents at any time.
By registering an account with an777, depositing funds, placing bets, or otherwise accessing any part of our platform, you enter into a binding contractual agreement with an777 and accept these Terms & Conditions without reservation. These terms apply to all users of the an777 platform, including but not limited to visitors, registered players, and account holders accessing services from within Indonesia.
Your continued use of an777 services following any amendments to these Terms & Conditions constitutes acceptance of those changes. We recommend reviewing this document periodically to stay informed of any updates. If you do not agree to any modifications, you must cease using our services immediately and may request account closure by contacting customer support.
For the purposes of these Terms & Conditions, the following definitions apply:
To register an account and use an777 services, you must meet all of the following eligibility criteria:
an777 reserves the right to request additional documentation to verify eligibility at any time. Failure to provide requested documents within 14 days may result in account suspension. Players who are discovered to have provided false information or who fail to meet eligibility requirements will have their accounts permanently closed, and any deposited or won funds may be forfeited.
Account registration requires the following information: full legal name as it appears on your Indonesian identification document, valid email address, Indonesian mobile phone number capable of receiving SMS verification codes, date of birth, residential address in Indonesia, and a secure password meeting our minimum security requirements (at least 8 characters including uppercase, lowercase, and numeric characters).
Each player is permitted to maintain only one account with an777. Creating multiple accounts (also known as "duplicate accounts" or "multi-accounting") is strictly prohibited and constitutes a material breach of these terms. Players found operating multiple accounts will have all accounts permanently closed, and any funds in those accounts may be confiscated.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any security questions or PIN codes. You must not share your login credentials with any third party or allow any other person to access your account. an777 will never request your password via email, phone, or live chat. Any such request should be treated as a phishing attempt and reported immediately to our security team.
You must notify an777 immediately if you suspect unauthorized access to your account or any security breach. Until such notification is received, you remain liable for all activities conducted through your account, whether authorized or unauthorized. an777 recommends enabling two-factor authentication (2FA) for enhanced account security.
In compliance with anti-money laundering regulations and responsible gaming standards, an777 requires all players to complete identity verification (KYC) before processing withdrawal requests. Required documents typically include: a clear, legible photograph of your Indonesian National ID Card (KTP) or passport showing all details; proof of residential address issued within the last three months (bank statement, utility bill, or government correspondence); and a selfie photograph holding your ID card next to your face for biometric verification.
Standard KYC verification is completed within 1-6 hours during business days and up to 24 hours on weekends and public holidays. Players who fail to complete KYC verification within 30 days of their first withdrawal request may have their accounts temporarily suspended until verification is completed. All submitted documents are stored securely using bank-grade encryption and are accessible only to authorized compliance personnel.
an777 supports deposits via all major Indonesian banks including Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, Bank Syariah Indonesia (BSI), and Bank Permata. We also accept e-wallet deposits through OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions must originate from accounts held in your own name matching the name registered on your an777 account. Third-party deposits are strictly prohibited and will be rejected.
The minimum deposit amount is Rp 50,000 per transaction. Maximum deposit limits vary by payment method and player account status, typically ranging from Rp 50,000,000 to Rp 100,000,000 per transaction for standard accounts. VIP players may request higher deposit limits by contacting customer support. All deposits are processed instantly 24 hours a day, 7 days a week, including weekends and Indonesian public holidays.
an777 does not charge fees for deposits made through supported Indonesian payment methods. However, your bank or e-wallet provider may apply their own transaction fees. Players are responsible for any charges imposed by their financial institutions. Deposited funds are credited to your account balance immediately and are available for wagering without delay.
If your deposit does not appear in your account balance within 10 minutes, please contact customer support immediately with the following information: transaction date and time, payment method used, transaction amount, transaction reference number or confirmation code, and a screenshot of your bank or e-wallet transaction confirmation. Our payment team will investigate and resolve deposit issues typically within 30 minutes to 2 hours.
To request a withdrawal, players must have completed KYC verification, wagered their total deposited amount at least once (this prevents money laundering and is standard industry practice), met all applicable bonus wagering requirements, and maintained a minimum account balance of Rp 100,000 (minimum withdrawal amount). Withdrawal requests below the minimum threshold will be rejected.
Verified accounts: Withdrawals to Indonesian bank accounts are processed within 1-3 hours during business days (Monday through Friday, 09:00-18:00 WIB), with extended processing times of up to 6 hours on weekends and public holidays. E-wallet withdrawals are typically processed within 1-2 hours regardless of day or time. First-time withdrawals may experience slight delays (up to 6 hours) as our compliance team performs additional security checks.
Unverified accounts: Withdrawal requests from accounts that have not completed KYC verification will be held in pending status for up to 72 hours to allow time for document submission. If KYC documents are not provided within this timeframe, the withdrawal request will be cancelled and funds returned to the account balance.
Minimum withdrawal: Rp 100,000. Maximum withdrawal per transaction: Rp 50,000,000 for standard accounts. Players may submit multiple withdrawal requests, subject to daily limits that vary based on account status and transaction history. VIP players enjoy higher withdrawal limits and priority processing. an777 does not charge withdrawal fees for transactions processed through Indonesian banks and e-wallets. Your financial institution may apply receiving fees, which are beyond our control.
an777 offers various promotional bonuses including welcome bonuses for new players, reload bonuses on subsequent deposits, cashback programs returning a percentage of losses, loyalty rewards for active players, referral bonuses for inviting friends, seasonal promotions tied to special events, and VIP exclusive offers for high-tier players. All bonuses are subject to specific terms and conditions that are clearly displayed at the time of the offer. Players must opt-in to receive bonuses where applicable.
Unless otherwise stated, all bonuses carry wagering requirements that must be met before associated winnings can be withdrawn. Standard wagering requirements range from 15x to 35x the bonus amount, depending on the promotion type. For example, a Rp 1,000,000 bonus with 30x wagering requires Rp 30,000,000 in total wagers before withdrawal eligibility.
Different game types contribute differently toward wagering requirements: slot games contribute 100% of each wager, live casino games contribute 10%, sports betting contributes 10%, and certain high-RTP games may contribute reduced percentages or be excluded entirely. Players can track their wagering progress in real-time through their account dashboard.
Players engaging in bonus abuse, including but not limited to creating multiple accounts to claim multiple welcome bonuses, colluding with other players to manipulate wagering requirements, using automated betting systems or bots, or making strategic bets intended solely to clear wagering requirements without risk, will have all bonuses forfeited, associated winnings confiscated, and accounts permanently terminated.
Maximum bet limits apply while clearing bonus wagering requirements, typically Rp 25,000 per bet or spin. Exceeding this limit may result in bonus forfeiture. an777 reserves the right to void bonuses and winnings if we determine that bonus terms have been violated, whether intentionally or unintentionally.
All games offered on the an777 platform use certified Random Number Generators (RNG) that have been independently tested and audited by recognized gaming authorities. RNG ensures that every game outcome is completely random, unpredictable, and unbiased. Game results cannot be manipulated by an777, game providers, or players. Return to Player (RTP) percentages are theoretical long-term statistical averages and do not guarantee specific outcomes for individual gaming sessions.
Sports betting markets are settled based on official results as determined by the governing sports body for each competition. Settlement times vary by sport and event, typically occurring within 24 hours of event conclusion. If an event is postponed, suspended, or cancelled, bets may be voided and stakes returned, depending on the specific circumstances and our sports betting rules. In the event of obvious pricing errors (also known as "palpable errors"), an777 reserves the right to void affected bets and return stakes.
For lottery games including togel (traditional Indonesian lottery games), results are determined by official draw outcomes from the respective lottery operators. an777 has no control over lottery draw results. Bet settlement occurs shortly after official results are published, typically within 15-30 minutes. In rare cases where official results are disputed or corrected by the lottery operator, an777 will adjust player winnings accordingly. All togel bets must be placed before the published draw cutoff time for the selected market (Singapore, Hong Kong, Sydney, etc.).
an777 is committed to promoting responsible gaming and preventing problem gambling. We provide comprehensive tools to help players manage their gaming activity, including daily, weekly, or monthly deposit limits that can be set or reduced at any time (increases require a 24-hour cooling-off period); session time limits that automatically log you out after a specified duration; loss limits restricting the maximum amount you can lose within a specified timeframe; reality check reminders displaying gaming duration at regular intervals; voluntary self-exclusion allowing players to suspend their accounts for periods ranging from 24 hours to permanent closure; and access to responsible gaming resources and support organization referrals.
Players who feel their gaming activity is becoming problematic should contact our support team immediately. We can assist with setting limits, implementing cooling-off periods, or processing self-exclusion requests. For further assistance, players may contact professional gambling support organizations such as the Indonesian Responsible Gaming Foundation or international resources specializing in problem gambling intervention.
an777 strictly enforces the 21+ age requirement and employs robust age verification measures. We do not permit underage gambling under any circumstances. Parents and guardians are encouraged to use internet filtering software to prevent minors from accessing online gambling sites.
The following activities are strictly prohibited and will result in account termination and forfeiture of funds:
an777 reserves the right to investigate suspicious activity and cooperate with law enforcement authorities where illegal activity is suspected.
All content on the an777 platform, including but not limited to software, games, graphics, logos, text, databases, game rules, and audiovisual elements, is owned by an777 or its licensors and is protected by Indonesian and international intellectual property laws, including copyright, trademark, and patent protections. Players are granted a limited, non-exclusive, non-transferable, revocable license to access and use an777 services for personal entertainment purposes only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content from the an777 platform without our prior written permission, except as necessary for normal browser caching or as explicitly permitted in these terms. Unauthorized commercial use of an777 branding, content, or software is strictly prohibited and may result in legal action.
an777 provides gaming services "as is" without warranties of any kind, either express or implied. While we strive to maintain uninterrupted service, we do not guarantee that the platform will be error-free, secure, or available at all times. an777 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services, including but not limited to loss of profits, loss of data, or business interruption.
We are not responsible for losses resulting from technical failures, internet connectivity issues, hardware malfunctions, software bugs, unauthorized account access due to your failure to maintain credential security, events beyond our reasonable control (force majeure events such as natural disasters, wars, or government actions), or errors caused by third-party game providers or payment processors.
To the maximum extent permitted by law, an777's total liability to any player for all claims arising from use of our services shall not exceed the amount deposited by that player into their account during the three months preceding the claim.
an777 reserves the right to suspend accounts temporarily pending investigation in cases of suspected terms violations, unusual betting patterns suggesting collusion or fraud, failure to provide requested KYC documentation within specified timeframes, chargebacks or payment disputes initiated with your bank or e-wallet provider, or suspected money laundering or other illegal activity. Suspended accounts cannot place bets, make deposits, or request withdrawals until the investigation is completed.
an777 may terminate player accounts immediately and without prior notice if we determine that terms and conditions have been violated, false information was provided during registration or verification, the player is underage or otherwise ineligible to use our services, the player is engaging in fraudulent activity or money laundering, or the player is abusing bonuses or exploiting system vulnerabilities. Upon termination, any remaining account balance may be forfeited if the termination results from fraudulent activity or material terms violations.
Players may request voluntary account closure at any time by contacting customer support. Upon closure, any remaining account balance will be returned to the player's registered bank account or e-wallet after deducting any outstanding wagering requirements or disputed amounts. Closed accounts cannot be reopened, and players wishing to use an777 services again must register a new account (which may be denied at our discretion).
If you have a complaint or dispute regarding an777 services, you must first contact our customer support team via live chat or email at [email protected]. Provide detailed information about your complaint, including account username, transaction dates, and specific issues. Our support team will investigate and respond within 48 hours for most inquiries, with more complex disputes requiring up to 7 business days for resolution.
If you are not satisfied with our initial response, you may escalate the matter to our complaints management team by sending a formal written complaint to [email protected] with "FORMAL COMPLAINT" in the subject line. Our management team will review your case and provide a final decision within 14 business days.
In the unlikely event that we cannot reach a mutually satisfactory resolution, disputes may be submitted to an independent Alternative Dispute Resolution (ADR) service or resolved through binding arbitration in accordance with Indonesian arbitration law. Legal proceedings must be initiated within one year of the dispute arising, or the claim will be barred.
an777 reserves the right to modify, amend, or update these Terms & Conditions at any time without prior individual notice to players. Material changes will be communicated via email to the address registered on your account, through prominent notification on the an777 website, or via in-platform messaging upon login. The "Last Updated" date at the top of this document indicates the most recent revision date.
Your continued use of an777 services following any amendment constitutes acceptance of the modified terms. If you do not agree to the amended terms, you must cease using our services and may request account closure with withdrawal of any remaining balance (subject to completion of outstanding wagering requirements). It is your responsibility to review these Terms & Conditions periodically to stay informed of any changes.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which an777 operates, with specific consideration for Indonesian consumer protection regulations and online gaming standards. Any disputes arising from these terms or your use of an777 services shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction, except where mandatory Indonesian law provides otherwise.
Players based in Indonesia acknowledge that online gaming regulations may restrict certain activities, and it is the player's responsibility to ensure that their use of an777 services complies with all applicable local laws. an777 makes no representation that services offered on this platform are appropriate or legal for use in all jurisdictions.
For questions, concerns, or issues regarding these Terms & Conditions or any aspect of an777 services, please contact our customer support team through the following channels:
Our Indonesian-speaking support agents are trained to assist with all account, payment, gaming, and compliance inquiries. For formal complaints or legal matters, please address correspondence to [email protected] with "LEGAL INQUIRY" in the subject line.
By creating an account with an777, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. You further acknowledge that you meet all eligibility requirements, including being at least 21 years of age and a legal resident of Indonesia. You understand that online gaming involves financial risk and that you should only wager amounts you can afford to lose.
If you have any questions about these terms or require clarification on any section, please contact our customer support team before using our services. Ignorance of these terms does not excuse violations or release you from your obligations under this agreement.
Our comprehensive FAQ page addresses common questions about account management, payments, bonuses, and gaming rules. For personalized assistance, our 24/7 support team is always ready to help.